Terms & refunds

The service at LLMsaurus is operated by [legal entity outstanding] ("we"). By creating an account, requesting an API key, or calling the API, you agree to these terms. If you do not, do not use the service. Reading the website needs no account and no agreement.

LLMsaurus publishes measurements of how language models represent words, and an API that returns the same data. What is measured and what is not is described on the methodology page, and every figure on the site carries a badge saying which it is. That labelling is part of the product, and we intend to keep it accurate.

You agree not to:

• exceed the rate limits attached to your key, or work around them with multiple accounts;
• resell or redistribute the raw dataset in bulk as a competing dataset. Using the data in a product, citing it, and quoting figures are all fine and encouraged;
• use the service to accuse an identifiable person of anything (see section 2);
• attempt to gain access to another account, or to any part of the infrastructure you were not given;
• use the service where doing so breaks a law that applies to you.

Keys are personal to your account. You are responsible for calls made with your key, so treat it as a password: it is shown once, at issue, and we cannot recover it.

Each key carries a stated quota and period, shown on your account page and returned in the response headers of every API call. Requests over the quota are refused, not billed.

We may suspend a key or an account for a breach of section 3, for non-payment, or where continuing would put the service at risk. Where it is practical to warn you first, we will. If we suspend a paid account for a reason other than your breach, the unused remainder of the period is refundable under section 6.

The service is provided as it is, with no warranty of availability, accuracy or fitness for a particular purpose. It is a measurement of model behaviour at a point in time, and models, corpora and methods all change. We do not promise uninterrupted service and we do not promise the numbers will not move.

Nothing here excludes liability that cannot lawfully be excluded, and in particular consumer rights are not affected. Otherwise our total liability for any claim is limited to what you paid us in the twelve months before it arose.

Fourteen days, on request, if the service did not do what the site said it would. Write to us and say so; we would rather refund than argue about it.

EU and UK consumers have a further right. A digital service normally carries a fourteen-day right of withdrawal. Because access starts immediately, checkout asks you to agree that it begins at once and that you therefore lose that right once it has been fully performed. Where the service has only been partly performed, you may still withdraw and pay only for the part you used.

Refunds go back to the original payment method. Consumed quota is not refundable beyond the rule above, and a demo key is free, so there is nothing to refund on one.

What we hold and why is set out in the privacy policy. You can delete your account yourself from the account page at any time: that erases your address, your password, your keys and your usage counters immediately. Records of payments are kept without your address attached, because a seller has to keep a record of what was sold.

Data-protection requests go to [contact address outstanding].

We may change these terms. The version is stamped at the top of this page, and a change that materially affects a paid account will be sent to the address on that account before it takes effect.

These terms are governed by the law of [jurisdiction outstanding], without affecting any mandatory protection you have where you live.